Looking for an engaging, interactive speaker, facilitator or trainer for your next event? Based near Colorado Springs, Laura (Benjamin) Lollar has spoken for groups from 5-500 throughout Colorado, the U.S., Canada, Germany and Great Britain, including Spectranetics, Junior Achievement, Cabela’s, General Services Administration (GSA), the U.S. Army, law enforcement and many others. (Click here to see a partial client list)
Laura’s programs are lively, interactive, entertaining and substantive with practical tips for sound communication skills, leadership development, business practices and customer relationships. She has presented for conferences, sales meetings, marketing summits, leadership retreats, dinner keynote events, general and breakout sessions, staff and leadership development trainings and teambuilding.
SPEAKER TOPICS & PROGRAMS
– Customer Centric Service Skills: Want to take your organization’s customer service skills to the next level? Are you striving to add passion and service “spark” to customer interactions? Click here to read more…
– The CARLA Concept: Creative Coaching Strategies in Five Simple Steps: Leaders are known for being decisive, results-focused and action-oriented. But too often, they have limited time for lengthy discussions which could inspire and encourage others to better performance. Click here to read more…
– Employee Retention: Dare To Be Different!
– Careful, Your Personality is Showing! (with optional DiSC Profile)
– Blogging Basics and Benefits for Business Owners and Marketing Teams
– Search Engine Optimization (SEO) for Newbies, Non-tekkies and Do-it-Yourselfers
– Call of the Wild: Taming “Godzilla” and Other Difficult People
– Teamwork: There IS an “I” in Team (with optional Team Dimensions Profile)
– Wildfires of Change: How to Rise from the Ashes of Personal or Organizational Change
What People Say…
“I recently had the good fortune of attending one of Laura’s highly beneficial training sessions. Laura has the rare ability to combine expert counsel on relevant and often serious workplace situations with humorous, interactive, and entertaining dialogue. It was clear from the reaction of the entire audience that they were equally impressed. If you are looking for someone who can immediately impact the culture, relationships, and effectiveness of your entire organization, do not hesitate bring Laura in. So much fun and incredible wisdom!” –Sue Rhodes, SPHR, MBA, HR Director at Chromatic Technologies, Inc.
Colorado State Human Resources Conference: Wildfires of Change
(After losing her home and business in a Colorado wildfire, Laura uses that experience to help others cope with personal or professional change)
- “Puts everything into perspective. Truly described how to cope with change. Redefines your thinking – so helpful!” –Lindsey Jones, Echostar
- “Awesome!” –Teri Suhr, Colorado State University
- “I loved the inspiring examples. Very eye-opening to real life situations with examples of how to help yourself be an effective leader and help others through hard times.” –Sabrina Stouffer, Survey Gizmo
- “The five points were great, although I ended up having 12!” –Julie Mansfield
- “Very calming and personable.” –Laurie Enke, Eldora Mountain Resort
- “Great – I’ve been through it.” –Judy Salas, Goodrich
- “Learning through experiences re: how to move through and lead change. Great shared experience from you! Thank you!” –Sherilyn Gourley, Town of Breckenridge
- “I was so grateful that Laura was able to share her story about change. Seeing and hearing her speak about something that I witnessed from afar was very impactful and touching. Very heartfelt and genuine.” –T.M.
- “Providing a map and guidance for working through change. Helpful!” –Lois Brooks, Gold Fields Exploration Inc.
- “The fire analogy was fantastic. It was a very good way to describe change. Down-to-earth, personable, great speech/presentation!” –Jerry Gardunio, American Family Insurance
- “Linking topic to real life experience – just spoke from your heart. Healing message – gives hope.” –Kathy Twaddell
“Laura (Benjamin) Lollar presented “Employee Retention: Dare to Be Different” for Junior Achievement’s National Leadership Conference in San Francisco CA. This conference is Junior Achievement’s premiere leadership development forum with attendees ranging from Presidents of Area Offices to mid-management positions.
We set high standards for our facilitators and only select those whose reputations consistently guarantee interactive, engaging, thought-provoking sessions. Our attendees have high expectations and Laura delivered! Despite her session being held at the end of the day on the last day of the conference, every seat was filled.
Participant feedback was so positive, that Presidents of Area Offices who attended her session asked that we make an exception from our standard practice of only using internal staff for our Regional Training Sessions. As a result of their request, we invited Laura to present “Employee Retention: Dare to Be Different” in St. Louis MO, Reno NV and Orlando FL. As before, she delivered a highly interactive, engaging and content-rich program that got rave reviews from our attendees.
We are so confident in Laura’s ability to deliver quality programs that not only inform and educate but also entertain and engage our senior leadership and mid-managers, that we will look for ways to bring her back! She has proven herself to be flexible, reliable, responsive to our needs and a pleasure to work with. We can count on her to contribute to the level of excellence Junior Achievement provides through educational programs and leadership development initiatives.“ –Jeannette Holtham, former Director of Organizational Leadership, Junior Achievement National Office
“Hey Laura! You did an outstanding job on Saturday in Denver. Thank you for making our closing session a big hit. I appreciate your skill and genuineness and you deserved that standing ovation – you touched our hearts and increased our skills!” — Donna Kitts Thornton, Past-president National Association of Child Care Professionals
“It was a pleasure meeting you in Orlando last week at the Florida Children’s Forum Annual Leadership Conference. Not only was your keynote at dinner excellent and inspiring, it was also most engaging. I was amazed that we could have heard a pin drop between the salad and chicken! Not many speakers have that kind of command – that is why I was prompted to speak to you about our national conference in Denver. The National Association of Child Care Professionals is the nation’s leading organization for administrators – on an average we have been 450-800 who attend our national conference. I believe it would be an excellent opportunity for you and our group.” –Donna K. Thornton, Past-president National Association of Child Care Professionals
USA Volleyball Annual Retreat: Taming Godzilla
If you wanted to recommend Laura to others, what would you say?
- Great job!
- Excellent workshop, very valuable
- I would say that she really knows what she’s talking about and can help any office tame a Godzilla
- Laura is a comforting voice to help you find the right tools to deal with all types of people, not just difficult ones.” –Lori Okinura
- Laura is a good speaker who can deliver information clearly, even in limited time
- She has a fun and informative presentation
- Great presenter
- She is very thought provoking
- Excellent presentation, interjects humor and gives good examples
- She uses very effective concepts and methods that can reach every type of workplace and office environment
- Easy to understand. No dead points or lulls in conversation. –Quinton Kraeer
- She had some great information about how to deal with very difficult people. Highly recommend. –Amber Turner
- Dense, realistic tools to deal with difficult people (in 1 hour) –John Kessel
- Laura, you’ve always been fantastic. You rock! So glad to make contact with you again! –Carla Hall
- A very good speaker who suggested good tools to use both in everyday life and in the work environment. –Amber Scott
- Very charismatic, great speaker –Irina Damy
- Inspirational, informative, engaging –Patricia Daugherty
- So valuable to better understand yourself and your co-workers by personality –Matt Podschweit
- Well spoken, good material, enjoyable, nice speaking voice –Mariann Greenwood
- Great info! –Rose McPherson
- Pleasant speaker –Cecile Reynaud
- She’s easy to like and listen to. The hour I spent listening to her I could tell how knowledgable she is. –Stephen Munson
- Good information for a short period. –Collin Powers
- She is fantastic, so personable and easy to understand. –Veronica Sanchez
- Very knowledgeable in this facet of how to deal with these types of people – engaging and airy presentation. –Erin Leaser
- Broad understanding of concepts; good communicator. Send me your book. –Bill Hamiter
- Great speaker, very informative –Kristy Cox
- Laura paints a clear picture of how to approach different personality types with success. Very informative. –Barbara Eisenbeis
- She’ll help you learn how to manage difficult people –Saron Wheeler
- Good “personality speaker for groups of officials – how to deal w/coaches – I’m the referee in the room. 🙂 –Kathy Ferraraccio
- She is humorous and a good speaker –BJ Evans
- Great, upbeat, concise but effective speaker –Tim Ambruso
What were the best things about today’s program?
- Stayed within time allotted
- Learning the 4-F’s and CARLA Concept
- The different personality characteristics were very interesting!
- The CARLA Concept resonated and feel that I can use that in upcoming situations
- Explanations of the types of difficult people
- Description of 8 types of difficult people and strategies to deal with them
- Laura’s points were very relevant and applicable to the retreat objectives and outcomes. Great presentation of ideas to stimulate thought process.
- Discovering my personality type
- Defining each type of difficult people
- Knowing 8 types of difficult persons with approach ways
- Makes you place more thought into ways to deal with different individuals
- 8 types of difficult people and how to deal with them and what to say to them
- Laura is a good public speaker. She spoke well and was easy to understand. Audience was fairly engaged given early AM. The 8 types of difficult people.
- Really helped to get some introspective thoughts on how to evaluate different people
- Extremely simple and practical easy to apply concepts
- Good timing – detailed but to the point
- Good analogies, personable
- It was all good and informative. I’m eager to practice them.
- Wisdom shared from older/experienced to the youth of our staff
- Giving us techniques to deal with difficult people in the real world
- Tips for dealing with different types of people
- Valuable useful strategies presented
- Nice length. Easy to apply to real life situations. Great tone. Kept my attention.
- I really enjoyed the CARLA Concept. In addition, the story about the house going through the fire was really inspirational to me.
- Learning how to deal with different personalities
- Brining light to some ideas on how to deal with difficult people
- Inspirational, informative, engaging
- CARLA Concept
- Getting good information about an issue that is prevalent in our lives and work
- Really enjoyed the humor and making/keeping possibly uncomfortable conversations light. Enjoyed the suggested approaches to the 8 difficult personality types.
- Your emphasis on this idea of building skill – we must practice and flex these people/relationship muscles. And the way you blended humor in.
- Humor and tools
- Loved the example of surviving the fire – clear, easy to understand
- Learning about different types of people
- The CARLA Concept and 8 types of difficult people. I especially enjoyed all the funny quotes.
- The encouragement to be clear, friendly and firm when dealing with difficult people.
- The profile explanation and how to deal with different situations.
- Definitions of types of people and helped to identify the type of person I am. How to cope with difficult people and situations – easy key steps to follow and remember.
- Dealing specifically with 8 types of difficult people.
- Analyzing personality styles
- Enjoyed learning about personality styles and CARLA Concept
- Realizing our own personality types and the types we clash with
- Her presentation style
- Strategies for dealing with the different personality types
- DISC discussion
- The house analogy