Welcome! My name is Laura Lollar (sounds like “dollar” but starts with an “L”). This website is designed with you in mind – a place where I can share ideas and perspectives to help you make sense of our crazy world, think through gnarly issues, become a better leader and have a few laughs along the way. I’m on a mission to inspire and promote courageous leaders, help you build resilience to face and overcome challenges, figure out what’s worth fighting for (and at what cost), the benefits of working hard for what you want, the confidence to speak up and state your case, how to build character, achieve prosperity and your piece of the American dream!
I hope you find something of value on this site and urge you to add it to your bookmarks so you can come back often. Thank you for visiting and hope you have a very happy New Year! — Laura (Benjamin) Lollar, Colorado (Jan 2020)
THE PERSONAL STORY
The eldest of six in a big, happy Catholic family, Laura joined the U.S. Air Force right out of high school — one of the best decisions she ever made. The biggest mistake she ever made was to decline an offer of sponsorship into the first class of female cadets at the United States Air Force Academy. Laura has been a paralegal, employee benefits and HR specialist, call center rep and frontline supervisor. She’s shoveled horse manure on a 400-head trotter farm in Upstate New York, sold vinyl checkbook covers and blogged for the Mayor of Colorado Springs. She started writing for fun in grade school, publishing on the mimeograph machine when the nuns weren’t watching. Since then, her articles on business, leadership, communication, culture and the outdoors have been published in trade magazines, newspapers, journals and online blogs. Laura launched her consulting business in 1997 with three young un’s to feed, a mortgage and $700 in the bank. She has traveled the world speaking, training, coaching and facilitating. An outdoors enthusiast, she hikes, hunts, skis, camps, kayaks and was rumored to have once caught a fish. She raised her kids in a townhouse, lived in a historic log cabin, lost everything in a wildfire, started all over again and married a wonderful Navy guy a few years ago. Laura and her husband live near Colorado Springs and are owned by one very spoiled cat.
For over 22 years, Laura (Benjamin) Lollar has led communication, leadership and team development projects, presented keynote speeches and trained throughout Colorado, the U.S., Germany, Canada and Great Britain. She is an experienced teambuilding, partnering and strategic planning facilitator, highly qualified in leadership and personal development assessments including DiSC personality styles, Team Dimensions, Personal Listening and the ConflictLens. Laura is certified in Situational Leadership and completed 40 hours in Basic Mediation and Theory Practice training.
Since 1997, Laura has worked with hundreds of organizations including the Christian Meetings and Convention’s Association (CMCA), LibDib, the U.S. Army, Junior Achievement, Colorado Department of Transportation (CDOT), State of Florida, Spectranetics, Cabela’s, National High School Rodeo Association, University of Colorado at Colorado Springs, Society for Human Resources Management (SHRM), General Services Administration (GSA), Meeting Professionals International and many others.
Laura has coached and mentored hundreds of individuals, frontline managers, executives and business owners over the past two decades helping them improve their careers, communication skills, workplace relationships and business operations.
A lively writer and experienced radio guest, Laura’s work has been featured on television, radio, in newspapers, trade journals and online magazines. She has been a commencement speaker for colleges and universities and a guest lecturer for graduate and undergrad students on customer service, leadership, careers and interpersonal communication.
Laura authored The CARLA Concept™: How to Raise an Issue, Prove Your Point and Communicate with Confidence and Clarity based on her proprietary communication and coaching model. She was a contributing author on interpersonal communication for Safety, Health and Asset Protection Management Essentials (CRC Press). Laura is working on a number of books, including: Taming ‘Godzilla’ and Other Difficult People; The CARLA Concept™: How to Raise an Issue with Confidence; Wildfire Survivors Tips and Wildfires of Change: How to Rebound and Rise from the Ashes.
Earlier in her career, Laura was a Customer Service and Sales Team Manager at Current Inc. She supervised a team of 100+ call center employees and led an upsell program to achieve record-breaking revenue goals. At the Rochester Institute of Technology (RIT) and National Technical Institute for the Deaf (NTID), Laura was part of a Human Resources and Employee Benefits team that served 2500+ faculty and staff, including deaf and hearing-impaired employees.
Laura is proud to have served her country in the United States Air Force. Her active duty service included seven years in administration and as a legal services specialist assisting base Judge Advocate Generals (JAG). She earned a USAF Commendation Medal and Marksmanship Medal, attended the Non-commissioned Officers Leadership School and volunteered on the Base Honor Guard Team, providing military honors for fallen service members and their families.
Laura has a Bachelor of Arts in Humanities from California State University, Sacramento, with graduate studies at the University of Colorado, Colorado Springs. She is also a Leadership Program of the Rockies (LPR) graduate, class of 2010.
Laura served as President of the Society for Human Resources Management (SHRM) Colorado Springs Chapter, volunteered for Junior Achievement, the Home Front Cares Welcome Home Heroes Program, Young Women of the West and Colorado State Parks and Wildlife. Appointed by the Secretary of the Interior, she served two 3-year terms on Colorado’s Bureau of Land Management Resource Advisory Council (RAC).
Personal Strengths (from the StrengthsFinder Assessment)
Relator: finds deep satisfaction in working hard to achieve a goal with those whom she has developed constructive relationships.
Empathy: senses the feelings of others by imagining themselves in others’ lives or situations; people share their innermost thoughts or feelings knowing they will be accepted without judgment.
Maximizer: will focus on strengths to stimulate personal and group excellence and to transform something strong into something superb.
Developer: will recognize and cultivate the potential in others, spotting the signs of each small improvement and inspiring individuals to see their best qualities and claim their moments of excellence.
Strategic: skilled at creating alternative ways to proceed. Faced with any given scenario, quickly spots the relevant patterns and issues, generates innovative ideas and proposes systematic programs of action.