THE PERSONAL STORY
Laura (Benjamin) Lollar started writing for fun in grade school, publishing on the mimeograph machine when the nuns weren’t looking. Mom was a city girl, dad was a farmer and Laura was the eldest of six in a big, Catholic family. She joined the U.S. Air Force right out of high school — one of the top 10 best decisions in life. Laura has an eclectic work history: she’s been a paralegal, employee benefits and HR specialist, call center rep and frontline supervisor. She shoveled horse manure on a 400-head trotter farm in Upstate New York, sold vinyl checkbook covers and blogged for the Mayor of Colorado Springs. In 1997, she decided to get some real work experience and launched a professional development company, which is based near Colorado Springs, Colorado. Laura has raised three great young ‘uns, lived in a historic 1924 log cabin home, lost everything in a 2013 wildfire, started over again and a few years later, married a wonderful Navy guy. They are owned by one very spoiled cat.
THE BUSINESS BIO
Laura Lollar is Principal, Communicate Colorado LLC, a veteran-owned professional development company near Colorado Springs. For over 22 years, she has trained, coached, facilitated and spoken throughout Colorado including Colorado Springs, Denver, Breckenridge, the U.S., Germany, Canada and Great Britain on leadership, teamwork, and interpersonal communication skills. Laura is a member of the International Association of Facilitators (IAF) and an experienced teambuilding, partnering session and strategic planning facilitator. She is highly qualified in a number of leadership and communication assessments including DiSC, Team Dimensions, Personal Listening and the ConflictLens. Laura is certified in Situation Leadership and completed 40 hours in Basic Mediation and Theory Practice training.
Since 1997, Laura has worked with hundreds of organizations including the U.S. Army, Junior Achievement, Colorado Department of Transportation (CDOT), Spectranetics, Cabela’s, National High School Rodeo Association, General Services Administration (GSA), Society for Human Resources Management (SHRM), University of Colorado at Colorado Springs (UCCS), Wells Fargo Home Equity and Paint Brush Hills Metropolitan District, among others. Click here to see a partial client list.
A lively writer and experienced radio guest, Laura’s work has been featured on television, radio, in newspapers, trade journals and online magazines. She has been a commencement speaker for colleges and universities and a guest lecturer for graduate and undergrad students on leadership, careers and interpersonal communication.
Laura authored The CARLA Concept™: How to Raise an Issue, Prove Your Point and Communicate with Confidence and Clarity based on her proprietary communication and coaching model. She was a contributing author on interpersonal communication for Safety, Health and Asset Protection Management Essentials (CRC Press). Laura is working on a number of books. In 2019, she will republish The CARLA Concept™ and release Wildfire Survivors Tips as well as Wildfires of Change: How to Rebound and Rise from the Ashes.
Earlier in her career, Laura was a Customer Service and Sales Team Manager at Current Inc. She supervised a team of 100+ call center employees and led an upsell program to achieve record-breaking revenue goals. At the Rochester Institute of Technology (RIT) and National Technical Institute for the Deaf (NTID), Laura was part of a superb Human Resources and Employee Benefits team that served 2500+ faculty and staff, including deaf and hearing-impaired employees.
Laura is proud to have served her country in the United States Air Force. Her active duty service included seven years in administration and as a legal services specialist assisting base Judge Advocate Generals (JAG). She earned a USAF Commendation Medal and Marksmanship Medal, attended the Non-commissioned Officers Leadership School and volunteered on the Base Honor Guard Team, providing military honors for fallen service members and their families. Laura has a Bachelor of Arts in Humanities from California State University, Sacramento with graduate studies at the University of Colorado, Colorado Springs. She is also a Leadership Program of the Rockies (LPR) graduate.
Laura’s volunteer activities included: President, Society for Human Resources Management Colorado Springs Chapter, Home Front Cares Welcome Home Heroes Program, Young Women of the West and Colorado State Parks and Wildlife. Appointed by the Secretary of the Interior, she served two three-year terms on Colorado’s Bureau of Land Management Resource Advisory Council (RAC).